Effective December 31, 2014, Brentwood Borough will be terminating its sewage collection relationship with Jordan Tax Service. The Borough has contracted with PNC Bank to generate monthly statements and to collect sewage receipts. Customers will have the option of submitting payment via check by mailing the enclosed envelope to PNC’s remote “lockbox.” Additionally, clients will have the opportunity to satisfy a bill via credit card or to enroll for automatic withdrawal through a link to PNC’s “Payer Express” that will be hosted on the Borough website. This simple electronic tool will even allow residents to view balances and payment history from the comfort of their living rooms. PNC will provide real time transaction data to Borough staff so as to allow for the prompt recording of payments in our new billing program from Software Systems.
As part of our commitment to transparency and open communication, the Borough will be moving all customer service functions to become in-house duties. Clients will be able to receiving billing and usage data, as well as to change account information, by calling or visiting our municipal offices. Please note that, unless otherwise required by a termination of service notice, residents will not be able to make payments at the borough building.